PCCW Global’s Cloud Email Protection Service is a cloud-based cybersecurity offering designed to assist our customers in defending against email-borne attacks, and help minimize the risk of email compromise.
Email security ranks among the highest cybersecurity requirements of today’s network and IT teams.
Our Cloud Email Protection Service enables users to communicate securely and helps organizations defend against Business Email Compromise (BEC), and adds a critical component of network security to our already robust portfolio of cybersecurity service offerings.
What are the benefits of our Cloud Email Protection Service?
Reducing the risk exposure due to email usage.
Reducing customer engineering resources for implementing email protection measures.
Cybersecurity knowledge and expertise through PCCW Global’s staff of industry experts and threat management technologies.
Finance flexibility via “pay-as-you-grow” charging model.
Achieve email protection from a market-leading technology at an affordable price.
Spam Protection
Blocks unwanted emails using a multi-layered scanning architecture delivering the highest spam catch rate of greater than 99.99 percent, with a false-positive rate of a less than a one in one million.
Advanced Phishing Protection
Stops identity deception–based attacks, such as social engineering, imposters, and BEC by combining global threat intelligence data with local email intelligence and advanced machine learning techniques to model trusted email behaviour on the Internet, within organizations and between individuals.
URL Protection
Users are protected against malicious URLs with URL filtering, scanning of URLs in attachments, and managed (shortened) URLs.
Forged Email Detection
Protects against BEC attacks focused on high-value personnel targets. Forged-email detection helps you block these customized attacks, and provides detailed logs on all attempts and actions taken.
Why choose PCCW Global for Cloud Email Protection Service?
Unmatched Global Threat Intelligence We deploy market-leading technologies that provide comprehensive threat data collection and a 24-hour view into global traffic activity.
Security Expertise
Our knowledgeable SOC experts take your security seriously and align risk, compliance, security, and threat management with your operational and business goals.
Worldwide Network Footprint
With a global network spanning 3,000 cities across 160+ countries on 5 continents, PCCW Global can deliver a comprehensive view of email traffic, providing insights into potentially malicious activities.
Discuss your Cloud Email Protection Service needs
Have an enquiry? Please fill out our contact form below and we will get in touch to talk through your requirements.
A platform for vendors, solution providers, system integrators and platform owners to jointly promote the use of IoT applications to different industries and markets.
The IoT (Internet of Things) is happening across a broad range of industries applications and is growing at an accelerated rate. IoT projects can be complex and require multi-disciplined expertise and support to make a successful deployment.
A joint effort in marketing, solution design and supply is required. The PCCW Global IoT Ecosystem Partner Program is designed to pull these resources and knowledge together to address the market need.
Helping to grow business together
One SIM
With IoT Connect, devices will work anywhere in the world without the need to swap for a local SIM.
One Connectivity Management Interface
Benefit from one unified connectivity management portal and/or API to integrate Console Connect IoT with your own systems to access management and reporting functions.
Globally Resilient and Secure Infrastructure
Our IoT connectivity is underpinned by PCCW Global’s MPLS network that is both secure and resilient and has extensive global mobile roaming agreements.
Software Defined Network (SDN) orchestration via Console Connect.
Universal API for connectivity management and monitoring.
Ubiquitous coverage in 180+ countries.
24 x 7 international NOC monitoring.
Fully private connectivity to public and private clouds and data centers.
Support for physical SIM and eSIM.
Why choose Console Connect IoT by PCCW Global?
Global network
A trusted network owner with a presence in all regions, backed by a leading service level guarantee.
Trusted partnerships
We are a member of the Bridge Alliance, the leading mobile alliance, and together we provide international service coverage and cost-effective solutions.
Specialist insight
As a global network operator we understand the importance of mission-critical network connectivity.
Let’s talk
Have an enquiry? Please fill out our contact form below and we will get in touch to talk through your requirements.
The PCCW Global voice anti-fraud service is a suite of tools including anti-SIM boxes giving you real-time and non-intrusive protection from voice fraud
Due to the increasing sophistication of fraud, PCCW Global has developed an equally sophisticated product for the fixed and mobile service providers industry.
What are the benefits of Anti-fraud Service?
Very short return on investment
Typically 1 – 3 months.
Constantly adapted to combat the latest fraud trends
Dedicated PCCW Global employee resources and partners work in R&D to combat voice fraud.
Enhanced fraud detection
Expert supported system designed to detect SIM-fraud in real-time.
A2P (Application-to-Person) Value Max helps operators facing challenges with the rise of fraud and illegitimate access to their network. We help operators identify and block grey routes, redirecting traffic to legitimate access, efficiently monetising traffic, and managing the platform to sustain long term business gain.
What are the benefits of A2P Value Max?
Stop/minimise grey routes with a strong filtering solution
Increase network quality and enhance management
Simplify the consumption chain
Margin improvement with no traffic lost
Provide Market intelligence
Marketing consultancy helps MNOs explore their total business potential with pricing and strategy optimisation
Cloud based, full security stack-as-a-service for safe internet and application access
PCCW Global’s Cloud Security Service for Secure Access Service Edge (SASE) gives your users a secure access to the internet and SaaS (cloud) applications, no matter if the users are located at your premises or on the road.
Our Cloud Security Service for Zero Trust Network Access (ZTNA) enables your remote/mobile users to securely access internal applications, no matter if the applications are located in your data centers, private or public cloud.
Both services are powered by our security partner, Zscaler.
What are the benefits of Cloud Security Service?
Sophisticated Security Features delivered from a distributed cloud platform with unified dashboard
No need for on-premises security appliances, reducing investment costs, operational load and deployment time.
Work from anywhere
All users (either at “fixed” locations or remote) obtain the same security level. Remote ones need no more legacy VPN systems to access corporate applications.
Connect any user, any device, and any application over any network
Protect Network assets against malicious code and zero-day attacks
PCCW Global’s Malware Protection Service is a cloud-based platform provided by trusted partner and security specialist, Radware.
The service identifies zero-day malware in an non-intrusive way, without the need to deploy probes within the network.
Analysis is conducted on the security events and logs generated by the Next Generation Firewall (NGFW), Secure Web Gateway (SWG) devices or any Security Information & Event Management System (SIEM) present within the customer’s network.
What are the benefits of Malware Protection Service?
Non-intrusive, easy to deploy
Easy to deploy, by simply connecting the chosen security devices. No probes are deployed on the customer’s network.
Proactive protection against zero-day malware
Using Artificial Intelligence, Machine Learning algorithms, and a database of command and control (C&C) domains and IP addresses, the Malware Protection Service can identify threats not recognised by conventional signature-based security systems.
Bespoke configuration for any organisation size
Malware Protection Service applies to any organisation, of any size in any vertical.
Agentless data collection from customer’s security infrastructure The service is based on the analysis of the transferred/received logs (HTTP/HTTPS outbound traffic) from existing security devices in place.
Real-time alerts Real-time alerts with information on new incidents, details about infections and attempts, and forensic analysis to assist with any necessary mitigation actions.
Javelin – malware simulation and audit tool Javelin simulates attacks by new malware in the wild, to provide immediate insight without putting the customer at risk. It can measure existing infrastructure resilience and verify the integrity of data feed integration into existing defence layers.
Efficient log processing Artificial Intelligence and Machine Learning analysis algorithms examine specific parameters, events and anomalies or deviations from “typical” behaviour that could indicate a zero-day malware.
Global community Global security community that acts as a “database” of information from various industry verticals.
Reports and dashboards Intuitive visualization tools and threat maps, ranging from executive summary dashboards down to in-depth technical insight.
Why choose PCCW Global for Malware Protection Service?
One-stop shop for network security
PCCW Global acts as a complete security services provider from in-house bespoke services, to partner solutions from well-known security vendors’.
Optimize the value of existing investments
PCCW Global’s portfolio of solutions extends the life of your existing security solutions and investments and adds a further layer of proactive and real-time threat intelligence.
Protection against unknown network threats and zero-day malware
PCCW Global’s Malware Protection Service can be combined with our Threat Intelligence and Management Service (TIMS) to defend against unknown threats and attacks.
Discuss your Malware Protection Service needs
Have an enquiry? Please fill out our contact form below and we will get in touch to talk through your requirements.
Direct connections to the world’s leading carriers
Resilient and direct voice connections to mobile and fixed networks worldwide. PCCW Global has a robust and sophisticated infrastructure reaching all continents with unique resilience through geographically distributed softswitches, SBCs and media gateways. Coupled with multiple routes to reach every major network worldwide, it guarantees an always-on, quality-first voice service.
Why PCCW Global International Voice Termination?
A class 4 network based on state-of-the-art soft switches in Hong Kong, Singapore, Brussels, Gosselies, Washington D.C. and Ashburn.
Our switched architecture is Ethernet over MPLS while our dedicated service is based on Ethernet over SONET/SDH (EoS) or Optical Transport Network (OTN) to provide international connectivity that has the same performance as traditional IPLC, but is more cost-effective.
Dedicated Ethernet supports Sonet, SDH and DWDM. We deliver a standards-based IEEE Ethernet service for Layer 2 transport over point-to-point (E-LINE), point to multipoint (E-TREE) and multipoint-to-multipoint (E-LAN).
What are the benefits of Global Ethernet?
Standards-based simplicity
Easy to deploy with no protocol conversion required, Ethernet ensures interoperability between LAN, MAN and WAN.
Proactive monitoring
Ethernet offers stable and low latency connectivity that can support time-sensitive applications including storage and video.
Technology leadership
PCCW Global was the first carrier to achieve MEF CE 2.0 certification for services that cross continental boundaries and the first carrier to achieve a 10G Ethernet certification.
Highly scalable and variable transport speeds from 2Mbps up to 100Gbps.
Dedicated Ethernet over SDH.
Point-to-point service (E-LINE).
Multipoint-to-multipoint service (E-LAN).
Standards-based IEEE Ethernet service for Layer 2 transport.
802.1Q VLAN and 802.1 QinQ tunnelling supported.
Switched and Dedicated Ethernet available in fixed bandwidth.
Dedicated Ethernet over DWDM (LAN-Phy).
Point-to-multipoint service (E-TREE).
Resilient transport services for high reliability.
Transparent Protocol.
Jumbo MTU support from 1500 to 9000.
Why choose PCCW Global for Global Ethernet?
Future proof solution
We offer a flexible bandwidth subscription from 2M to 100Gbps as well.
Reach and experience
Our reach and expertise means you can take advantage of the simplicity of Ethernet to grow your organisation at each location flexibly.
Control your bandwidth
PCCW Global offers enterprises variable bandwidth. This is ideal for headquarters that might require greater bandwidth while smaller, more remote locations need less.
Discuss your Global Ethernet needs
Have an enquiry? Please fill out our contact form below and we will get in touch to talk through your requirements.
We peer with major carriers / ISPs / ICPs within each region to ensure good latency performance. Our global IP network, are consistently ranked in the top 10 for IP peering globally.
What are the benefits of Global Internet Access?
Optimised business applications
Prioritised packet delivery optimises applications, from mission-critical Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), SaaS, HD video, and VoIP to email and web.
Security and reliability
Independent of other VPNs, your network enjoys a level of security that is equivalent or exceeds frame relay and ATM.
Reduced complexity with a converged platform
MPLS VPN provides a single converged network reducing complexity. Enterprises benefit from the scalability of IP with a managed network.
Secured Internet access (using IPSec protocol) for remote site connection.
Backup options including dual port and secured Internet access (using IPSec protocol).
Experienced technical experts.
Supports a range of local-access types, including leased circuits, xDSL broadband and Metro Ethernet.
Physical port type: Nx64K, T1, E1, E3, DS3, OC3, STM1, OC12, STM4, Ethernet, Fast Ethernet and Gigabit Ethernet.
Comprehensive end-to-end SLA & 24/7 support covering activation, availability, transit delay, packet loss, jitter and mean time to restoration.
Why choose PCCW Global for Global Internet Access?
High performing global network
A Multi-terabits, single AS global IPv4 & IPv6 backbone (AS3491) with over 12Tbps full diversified IP backbone globally.
High availability
Our diversified backbone offers 99.99% availability and guarantees packet loss from the service provisioning point to 2 Global Zones of no greater than 1% and guaranteed round-trip delay from service provisioning point to 2 global zones (US, Europe).
Globally Diverse IP Backbone
We deliver unparalleled network resilience through a diversified backbone which connects 111 on-net IP PoPs in 45 countries globally.
Automated self-service portal
PCCW Global offers customers an integrated portal providing IP Network infomration with reports for Global Internet Access customers with siglt sign-on management.
Discuss your Global Internet Access needs
Have an enquiry? Please fill out our contact form below and we will get in touch to talk through your requirements.
Next-generation monitoring, reporting and alerting on real-time cyber threats
Complementing existing security measures and controls, Threat Intelligence and Management Service (TIMS) is a combination of next-generation threat intelligence, machine learning platform and analyst-based threat management service.
The service incorporates big data analytics, maximising the value of network logs already collected by underlying network devices and combines that with highly skilled security analysts provided by PCCW Global’s Security Operations Centres (SOCs), to protect against unknown security threats.
What are the benefits of a Threat Intelligence?
Non-intrusive
The TIMS platform is an agentless, non-intrusive cloud-based service that interconnects to your existing network and security devices.
Protection against unknown threats
Artificial Intelligence and machine learning embedded algorithms enable the platform to analyse and correlate security device logs.
Enhance security resources with round-the-clock SOC analyst coverage
Reduce or optimise your existing investments in security monitoring. TIMS Security Operations Centers (SOC) inform your staff of any cyber threats to your organisation.
Real-time monitoring, reporting & alerting The platform monitors, analyses, correlates and collates logs with the Threat Intelligence Engine in real-time.
ThreatIQ ThreatIQ is the intelligence component that detects known and unknown threats attacking or potentially pre-existing in your network.
Round-the-clock expert monitoring PCCW SOC expert security analysts oversee all customer alerts in real-time and assess potential threats.
ThreatDB ThreatDB collects and aggregates data from dozens of Threat Information Sources into a unique structure for easy integration.
GraphicIQ This is the component that surfaces the most significant activity from millions of transactions.
Threat Management and Incident Reporting The identification of a potential threat triggers an internal escalation at the SOC. The customer is immediately informed.
Why choose PCCW Global for Threat Intelligence ?
Pay-as-you-grow, OPEX-based Threat Intelligence
Flexible commercials mean a low entry point for peace of mind and the ability to grow the system with your business.
Highly skilled, specialist service
TIMS is supported by highly skilled professional security experts within the SOC.
Global network footprint
Underpinned by PCCW Global’s Tier 1 network, capturing data on millions of potential and actual threats on a daily basis.
Discuss your Threat Intelligence needs
Have an enquiry? Please fill out our contact form below and we will get in touch to talk through your requirements.