Senior DevOps Engineer for Atlassian Tools


Applicants must be authorized to work in the USA for any employer. Sponsorship is not available for this position.

We are looking for an admin for our Atlassian tools (Jira and Wiki). The candidate will maintain and operate our Jira and Wiki Internal server. Developing Workflow and helping the end users on the operational work.


  • Design custom Jira workflows for different issues types to assist in automation of incident response, build and deploy servers and applications as well as other continuous integration workflows.
  • Develop complex Jira workflows including project workflows, screen schemes, permission scheme, and notification schemes in Jira.
  • Perform the duties of a Jira engineer; responsible for maintenance, administration, upgrade, and enhancements to Jira and integrations with other tools or plugins.
  • Create Jira projects, queries, and reports.
  • Build and maintain security utilities and tools to enable the security operations team to operate quickly and at a large scale.
  • Research and architect solutions to solve security operations requirements.
  • Develop and maintain processes and documentation.
  • Coordinate with internal teams to identify technical requirements and potential problems, issues, and solutions.
  • Develop code (Python, Powershell, Javascript, HTML, etc) to interact with REST APIs and API driven security technologies to automate security tasks.
  • Good understanding and able to support a migration of existing Jira Server to Jira Datacenter or Cloud as Atlassian is sunsetting Jira server


  • 2+ years of experience in Jira development and administration, including developing custom applications using vendor software including scheme-based configuration of projects, workflows, issue types, screens, custom fields, roles, permissions & notifications
  • Hands on knowledge of JQL/SQL and coding in Groovy
  • Adaptable with good problem solving and negotiating skills
  • Knowledge of one modern programming language (Python, PowerShell)
  • Able to operate REST API
  • Understanding of the Scaled Agile Framework (Safe)

Join the PCCW Global team

Attractive salary and fringe benefits will be offered to the successful candidate. To apply, please complete the form below ensuring you upload your resume as a Word document or a PDF file.

Applicants not invited for interview within one month from the posting date may consider their applications unsuccessful.

    Here at PCCW Global we take our responsibilities under the GDPR very seriously and will always treat your personal data with the utmost care and sensitivity. Your rights are fully supported under the GDPR and we are fully committed to protecting your privacy. For more details on how and why we process your personal data, please refer to our privacy policy which also details your specific rights.